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BEFORE YOU SHOP!

Shipping charges will be added to your total at the time the order is processed.  It does not show up on the order form because we have to weigh the order and calculate the shipment by exact weight, size and your zip code.

There is a $5.00 processing fee added to every order under $50.00 at the time of processing and is not added in to your order form. Both the shipping and processing fees are listed on our Policies Page and again just before you checkout when ordering on-line.

SECURE entering of payment info: Our Credit Card & Ordering Area is secure. Your information is carefully guarded and deleted immediately after we process your order. We guard your security as we would want our own guarded.  If you are still in doubt, you are always very welcome to call your order in during regular business hours.

                          click here-->Shop our catalog<--click here

                                   or

                                  click here--> Our Policies<--click here 

For important info regarding shipping, service fees, return policies and much more. 

Look below for the most common questions!

If you don't see what you are looking for, just give me a call 

1-800-543-9480

and I will run to the warehouse and sniff out your stuff!

Thanks for your patience and be sure to check back soon! I am adding more stuff to the catalog every day!

"Woo-woo" from Stanzee

Not everything is in the catalog.  If you don't see what you want, please call 1-800-543-9480 or send us an email and we will get it for you.

Items that are out of stock will not show up in the shopping section until they are back in stock.

Shipping charges are not added in until we get your order.  They will not show on your order form.  the exact amount of shipping will be added when your order is ready to ship.

If the amount of your order is under $50.00 before sales tax, or shipping charges are added, a $5.00 service charge will be charged. 

Our website is Secured with SSL technology for your protection and ours.  Due to our encrypted store and the many pictures we provide of our items, it may take a few minutes to move from page to page.  Please be patient with us.  We care about your security and we want to provide as much info as we can.

To order by Fax or mail, using a credit card only, print out the form you get after entering all your business info and fax to 1-510-732-1261 or Mail to American Pet Pro, 22962 Clawiter Road  # 20, Hayward, CA 94545 

TO SEND A CHECK you must know what the shipping charges will be before writing your check so please call us with your order.  Sending a check or money order without adding correct shipping will cause a delay in the processing of your order.

We Ship only to US addresses

We are able to ship your international order to the US address of your friend, family member or business contact who will be responsible to forward your order to you themselves.

 

Any Questions?  Call 1-800-543-9480 and talk to us.  We'd love to meet you.

 

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Questions should be sent to mailto:webmaster@americanpetpro.com